Your Clients Are Our Top Priority

At Flex, we know that your clients are your top priority, and that's why they're ours as well. Your clients count on you to help them make the best possible decisions when it comes to their employee benefits. Which is why you need a partner that you can trust, one who will provide the same level of service you give every day. That's where Flex comes in.

Flex understands that you have choices when selecting a vendor to provide CDHP products and compliance services to your clients. Our commitment is to deliver an exceptional experience for you and your clients. We are flexible, adaptable and we will be committed to exceeding your expectations--that is our promise.

We're CDHP and Compliance Experts - So You Don't Have to Be

Flex makes your job easier by making sure your clients' benefits plan run smoothly. You're at the top of your game when it comes to employee benefits, but there are only so many hours in the day, and you can't be an expert on absolutely everything. With over thirty-five years of experience in the benefits industry, Flex is a true benefits expert.

We don't want to be just any vendor, we view this as a partnership to provide a benefits solution for your clients that lives up to your good name. We look forward to developing a trusted partnership in support of your business needs.

Contact a Benefits Consultant

What to Expect from Flex

We get it, you don't trust your clients to just anyone. It's our goal to provide you with all the information necessary to confidently recommend Flex to your clients.

  • For over 35 years, we've been a pioneer in the employee benefits industry, and our mission is to create and recommend unique, cost-efficient ways to provide employee benefits. We've worked hard to become a trusted partner and leader in employee benefits, and to be an agent of change with a positive impact on the industry.
  • Our unwavering commitment to service excellence, technology and innovation set us apart from other benefits administrators. Every day, we strive to exceed expectations for our clients and to make every client-regardless of size-feel like they are our only client.
  • With over 5,000 employer clients and more than 250,000 participants, we work with employers of all sizes in every part of the country. We work closely with brokers as well, and much of our business is derived through our partnership with brokers.
  • Flex's implementation process includes an experienced, dedicated implementation team. The team will provide the timeline and tailor the specific dates for the various milestones based on the client's needs to ensure a smooth and timely implementation experience.

    The steps in the implementation process are:
    • Implementation initiated
    • Configuration and setup
    • Communication plan
    • Open enrollment period
    • Employee setup and fulfillment
    • Education
    • Go live

    Throughout every step of the implementation process, the team will be in contact with you and the client to make sure that everything runs as smoothly as possible and the implementation is completed on time.

    You can be as hands-on-or as hands-off-as you like. If you'd rather not be involved in the day-to-day, our experienced implementation team can work directly with your client to achieve the best possible results.
  • Your clients will have a host of resources available to ensure a stress-free benefits experience. From industry-leading technology to dedicated service and support, to compliance expertise, we've got them covered.

    One of the greatest assets at Flex is our people. With service directly stated within our company name, we believe in making our people accountable and giving them the tools to succeed. Our level of commitment has helped achieve high satisfaction ratings from our clients.

    To ensure our services continually exceed our client's expectations, there are various monitoring and audit systems in place. Flex's quality assurance team handles the audit and monitoring of all aspects of our services. Our focus on service excellence drives all aspects of our quality control procedures.

    Employers have access to our user-friendly employer website which allows them to manage every aspect of their benefit plans online. Throughout the plan year, the portal will provide comprehensive, online, on-demand and real-time resources for employers.

    At Flex, we know that education and communication are the keys to a successful benefits plan. We'll help create a custom enrollment and engagement plan to enhance employee awareness and engage participants. Our year-round engagement program sets participants up for success, helps correct sub-optimal usage patterns and drives spending and digital tool utilization.

Download Our Free HSA Whitepaper

Health Savings Accounts (HSAs) have been around since 2004, but they are just now starting to
receive attention for a new reason--retirement savings and planning.

Getting Started is as Easy as 1, 2, 3!

Request a proposal

Complete an employer application

Schedule an implementation call

That's it! You're ready to go.

Let Flex show you how easy benefits can be.

contact us to get started